Head of Rent Collection, Spitalfields

Our client is looking for someone to implement and drive their new department in their hugely successful and fast growing lettings platform business. This company is by far one of the greatest places to work, they really do look after their staff. They guarantee you’ll learn loads and develop both personally and professionally, but if there’s something specific, you’ll receive £1000 a year to spend on what’s important to you!


You will be working with a team of energetic, sociable, and talented bunch who are super passionate about what they do and determined to make a difference. They’re all in it together, they learn from each other, they’re genuine and they don’t have time for politics. They’re all about keeping fit and healthy and do weekly socials like Footy Friday's, yoga, cycling, and also provide standing desks and whatever else you like to do to keep fit and healthy!


As this is a brand-new role so it will be completely your baby. Not only will you be responsible for the overall scoping of the proposition, but you will need to be hands on to deliver. They are looking for someone that can take an idea and run with it and someone that isn't fazed by challenge or ambiguity. The ideal individual must have exceptional knowledge of the Rent Collection process including deadlines/triggers, legal requirements & regulations. You must have significant commercial experience in the lettings industry, preferably Property mark Level 3+ and have exceptional knowledge of all aspects of the lettings journey from a process perspective. Including but not limited to GSC, EPC and EICR requirements, statutory notices, tenancy agreements, rent collection and much more. If this is something you would be interested in then read on…


The Main duties of the role….
Working on partnerships with 3rd party integration
Full ownership and accountability for the Rent Collection P&L
Scoping out, positioning, and building the product proposition
Working with their current and future customers to ensure they build a product that solves real problems
Reviewing, understanding and applying the ever-changing legislation to this new product
Working closely with Customer Success, Operations teams and Finance teams
Building a deep understanding of the company platform
Launching the proposition once they have beta/stress tested


What they offer….
Not only will you be working with a company that has been recognised as one of the greatest places to work in the UK they also offer an incredible array of benefits. They reward their staff for their hard work with performance related pay so you will be receiving a salary between £70,000 and £100,000 per annum! If you are looking at time to recharge and reboot whenever is good for you then they offer unlimited holiday entitlement, yes that’s right!

Working Monday through to Friday with flexible hours; you also have the option to work from home 2-3 days a week. You will be involved in bi-weekly coaching with Sanctus to provide you with a safe place to talk and support your mental health. If you’re looking at having a little one they will support you and your family with a generous 3 months off – fully paid. They also arrange quarterly team socials – fun activities to suit everyone!



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01865 411522

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