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Lettings Manager

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Full time
Estate Agency
Oxford
Oxfordshire
£28000 - £35000 per annum
BH-786
17.11.2021
Residential Lettings Manager
Oxford City centre

Hours & Holiday

Monday to Thursday – 8.45am – 5.30pm
Friday – 9am – 4.30pm
Saturday – 9am – 3pm on a scheduled rota (currently 1 in 4)
20 days holiday plus bank holidays

Benefits
  • A progressive career opportunity
  • Early Friday and Saturday finish
  • Company events
  • All offices are owner managed and therefore you will have a voice and a direct impact on the decisions within the office
About you
We are looking for a dynamic and conscientious candidate to oversee the Lettings department in the Oxford City office on St Clements. This is a great opportunity to join a market leader, with a varied role gaining a well-rounded view of the industry and with the opportunity of excellent career progression. This is a full time position for a motivated individual that is eager to learn. The ideal candidate will add to the existing positive, supportive and dynamic team at the Oxford City branch and will know the local Oxford area well. 

About the company
They are an independent residential Sales, Lettings, Short Lets and Property Management agency specialising in Oxfordshire and the Cotswolds with offices in Oxford City, Summertown, Burford & Henley on Thames.

The role in a nutshell
The main purpose of the role is to manage the lettings department day to day, leading and motivating your team (a team of two) as well as maximising the overall performance of the department. We are looking for someone that can hit the ground running, achieving fantastic results.
  • Day to day management of the department (a team of two).
  • Responsible for the overall performance of the department.
  • Coordinating, implementing and optimising all processes.
  • Building and maintaining excellent relationships with landlords/property owners understanding individual requirements.
  • Meeting new and existing clients and carrying out property valuations to a high standard with an understanding the local market.
  • Seeking new business opportunities.
  • Keeping up with legislation changes ensuring all processes and documents are compliant
  • Demonstrating high standards of professionalism and provide a first-class level of customer service at all times.
  • Lettings administration including carrying out right to rent checks, tenant referencing, preparing tenancy agreements and other associated paperwork.
  • Management of an effective applicant database, ensuring regular contact is made with all prospective clients regularly.
  • Liaise with property owners with interior design improvements and ensure the property is marketed to its full potential.
  • Negotiating tenancy terms for new tenancies and renewals.
  • Registering new tenants and match appropriate tenants to properties on and off market
  • Arranging and attend property viewings with effective diary management.
  • Liaising with other departments and offices to ensure excellent communication and sharing of clients, utilising all business opportunities.
  • Source and build relationships with external contractors or third-party resources when required.
Skills/attributes needed:

  • Previous experience working in the residential lettings industry
  • Accuracy and attention to detail
  • Excellent telephone manner & client service skills
  • Outstanding problem solver
  • Ability to use and understand CRM systems
  • Excellent communicator
  • Good local knowledge
  • Good MS Word, Excel & Outlook skills
  • Keen to progress
  • Proactive
  • Team player

Nicola Broomham

Managing Director - Podcaster, mentor, trainee gin expert
01865 411520
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