Associate Director, Ludlow

Our client is an extremely well-known agency in the UK. They have a network of over 50 offices across the country and is home to some of the industry’s most dedicated advisers, who provide an exceptional level of service across the property spectrum.

Their people are approachable and trustworthy - true specialists, for whom reputation, relationships, innovation, and service is balanced with intelligence, knowledge, professionalism, and a thoughtful approach to work.

They are looking for an Associate Director to join their branch that is located in the centre of a historic market town in Ludlow. As an Associate Director, the individual will also act as support to the Area Director in driving revenue, profitability, and lead generation throughout their region.

Their team cover a very large area and offer properties for sale and to let in South Shropshire and North Herefordshire.  The successful candidate will take on joint responsibility, alongside the existing Director, for driving forward this thriving team, and contributing to the success of our client’s wider rural business. The team has grown considerably over the last few years resulting in significant expansion of their client base and some exciting new business opportunities.

They are looking for someone who is excited by the changing dynamics and progressing new revenue opportunities for clients, alongside actively managing team members, enhancing their skills, and optimising team performance. You must have sufficient experience in the property industry and have a full valid driving licence and own car.

Key deliverables

Delivery of individual and team revenue against set targets through the sale of residential properties in the Ludlow and wider Shropshire area.
Developing relationships and working closely with clients to secure future instructions/ business
Sourcing, pitching for, and securing new business through developing relationships with potential clients, and other relevant stakeholders
Providing exceptional customer service to clients, face to face, by telephone or email.
Meeting with clients to provide a service tailored to individual instructions.
Progressing sales to completion, including liaison with solicitors as appropriate, and keeping all parties well informed.
Providing informed advice and expertise to clients and colleagues.
Maintaining a network of both internal and external contacts, and make use of these in order to gain new business opportunities
Maintaining team standards according to company policy and external regulations in relation to compliance and KYC responsibilities.

Person specification

The desired candidate will

Be able to demonstrate a successful track record of meeting and exceeding sales targets
Demonstrate in-depth local knowledge of Ludlow
Possess excellent negotiating and rapport building skills
Have experience of pitching and securing new business
Demonstrate a full understanding of the residential sales process
Have a full understanding of all relevant regulation and AML/KYC procedures required in residential transactions
Be capable of building and maintaining good relationships with team members, other colleagues, clients and agents
Exhibit commitment to high standards and provide a quality service
Have experience in motivating a sales team. Management experience is desirable, however not essential.
Be able to demonstrate a strong track record of converting market appraisals to sales revene
Possess a composed manner and the ability to work under pressure
Have strong time management and ability to prioritise workloads and meet deadlines
Exhibit excellent planning and organisational skills
Possess excellent telephone manner and communication skills, both written and verbal.
Possess the ability to work well as part of a team, however be also able to self-motivate and work independently.
Have working knowledge of Microsoft Office

What they offer…

You will be working for a top end well-known agency that really look after you. They are big investors in their staff and are big on learning and development. You will receive a competitive basic salary of £30,000 - £40,000 per annum – depending on experience. You will be required to work Monday through to Friday 08:30 – 18:00 and 1 in 4 Saturdays 09:00 – 16:00. They will supply you with a company mobile phone you will receive 27 days annual leave (with the option of purchasing up to 5 additional days via flex benefits). Other benefits you will receive include : Life assurance at 8 x basic salary, long Term Disability Insurance, Interest free season ticket loan, salary in lieu of Company car £5,500 per annum, private GP Service, group Income Protection, eye care voucher, bonus Scheme - you will be eligible to participate in the Company’s Bonus Scheme, pension and private medical cover for self and family.

This is an exciting opportunity not to be missed!

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